Privacy Policy

General

The  Customer Representative and Supplier Representative privacy policies below set out how Blackwood Engineering uses and protects any information that you give Blackwood Engineering.

Blackwood Engineering is committed to ensuring that your privacy is protected. Blackwood Engineering may change this policy from time to time by updating this page. You should check this page periodically to see these updates.

If you are an employee, please look for the Employee privacy notice on the intranet. If you are a person who works for a customer or supplier, please see below.

Customer Representative Privacy Notice

This notice provides information about the processing of your personal data by Blackwood Engineering.

Who should read the Customer Representative Privacy Notice

If you are or have been an employee of a company, that has bought products offered by Blackwood Engineering, this policy applies to you.

We may collect the following information:

  • Contact data, such as name, job title, telephone number, email address
  • Organisational data, such as company name, job position, place of work, country
  • A record of all communications with us including emails,  conversations, meetings may be stored
  • Contractual data, such as purchase orders, contracts and other agreements between you and Blackwood Engineering
  • Contractual obligation. For example, Blackwood Engineering may be required to process your personal data to fulfill the terms and agreements of an order or a service contract signed by you or your employer.
  • Promotional communications and marketing purposes such as the sending of our periodic newsletter/magazines, information on our services, promotional and advertising material, invitations to events organised by us or for us by third-party companies
  • For Customer survey purposes, such as customer satisfaction surveys, quality surveys, process improvement surveys

Can I correct mistakes in the data you hold about me?

Please get in touch with your usual company contact if you become aware of a mistake in the data we hold about you, we want to keep the data as accurate and up to date as possible.

Can I see what personal data you hold about me?

Please get in touch with our Business Systems Analyst  on 01495 366646 to arrange this, be prepared to prove your identity.

Can you delete some or all the personal data you hold about me?

Please get in touch with our Business Systems Analyst  on 01495 366646.

How long will Blackwood Engineering keep your personal data? 

Blackwood Engineering will keep your personal data as long as required to fulfill its legal or contractual obligations taking into account, for example, the contractual period, warranty, and no longer than is required for Blackwood Engineering to fulfill the purposes for which the personal data was collected.

 Supplier Representative Privacy Notice

In order for our companies to do business efficiently, we hold information about the people we have been asked to communicate with at our suppliers.

We respect a Suppliers’ Representative rights to privacy in their private lives by:- only processing your personal data under the legal basis called Legitimate interests, which includes managing our business operations according to lawful and fair practices, and more specifically, negotiating, setting up and managing contracts and agreements to obtain  goods and services from your employer.

Who should read the Supplier Representative Privacy Notice

If you are or have been an employee of a company, that Blackwood Engineering has bought products or services from, this policy applies to you.

What sorts of data do we hold?

  • Contact details, such as name, telephone number and email details.
  • Organisational data, such as your job title.
  • Business to Business paperwork, such as contracts, confidentiality agreements, invoices, credit notes and purchase orders may contain other personal data like signatures.
  • A record of all communications with us including emails,  conversations, meetings may be stored
  • We do not hold biometric  data on our supplier representatives
  • If you are a sole trader, we may hold other personal information about you such as bank details and credit readings.

Where did we get this personal information from?

You details will usually  have been given to us by your company, a colleague or yourself.

Who will we share this information with ?

We will not share your personal information outside our company unless you agree or we are obliged to for statuary reasons such as legally compliant legitimate official requests from law enforcement agencies.

Can I correct mistakes in the data you hold about me ?

Please get in touch with your usual company contact if you become aware of a mistake in the data we hold about you, we want to keep the data as accurate and up to date as possible.

Can I see what personal data you hold about me ?

Please get in touch with our Business Systems Analyst  on 01495 366646 to arrange this, be prepared to prove your identity.

Can you delete some or all the personal data you hold about me ?

Please get in touch with our Business Systems Analyst  on 01495 366646.

How long will Blackwood Engineering keep your personal data? 

Blackwood Engineering will keep your personal data as long as required to fulfill its legal or contractual obligations taking into account, for example, the contractual period, warranty, and no longer than is required for Blackwood Engineering to fulfill the purposes for which the personal data was collected.

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